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Philips PDS helps bring home comforts to hospital patients in Belgium with 500-plus digital display installations.


As part of a multi-million euro upgrade, AZ Sint-Jan Brugge-Oostende AV, one of Belgium’s largest and leading hospitals, installed more than 500 pro-displays to help improve the comfort and care of its patients, whilst providing extensive, more personalised content control and management opportunities.


Background

AZ Sint-Jan Brugge-Oostende AV is one of Belgium’s largest and leading hospitals, with over 1,182 beds and 2,380 full-time staff.

Spread over three campuses; Sint-Jan and Sint-Franciscus Xaverius in Bruges, and the Henri Serruys, located along the North Sea coastline in nearby Ostend, the hospital has a history spanning eight centuries, and offers everything from basic care to more highly specialized treatment, seeing more than 300,000 people each year.

“The developments and improvements in patient care never stand still. Every patient can come to us, for basic services as well as highly specialized care applications. We want to remain a reference in the region through our personal approach, professional development and mutual cooperation”, an AZ Sint-Jan spokesperson commented.

Philips PDS Videowall Hospital MediaSuite 1


Challenge

Having first opened its doors back in 1150, the Sint-Jan Brugge-Oostende AV hospital – a true historic landmark – has, as you’d expect, seen considerable expansions, renovations and changes in infrastructure over time.

 

 

Renowned both nationally and internationally for its quality assurance and patient satisfaction, the hospital has recently undergone a substantial upgrade, with internal and external renovations to its facilities and equipment

 

 

With changes in technological advancements, the entire hospital required a major update to its cabling and connectivity as part of its ever-evolving ambitions to maintain the highest standards in modern comfort, including entertainments services and communications to its diverse range of patients.

As part of the upgrade, old analogue systems and CRT televisions desperately needed replacing, making way for digital interactivity and infinite possibilities.

€3.4 million of its budget was reserved for ‘other equipment’, which included the rollout of LCD TVs inside 500 patient rooms.


Solution

To meet the hospital’s needs, the team at AZ Sint-Jan Brugge-Oostende AV partnered with Tele-Signal Electronics, a leading Belgium-based AV integration firm, specialising in the installation of Digital Signage, Pro TVs and IPTV Beside Multimedia inside hospitals, rest homes and hotels, among others.

In total, 500 securely connected 32” Philips MediaSuite and 19” Philips Heartline Professional TVs were selected and implemented in patient waiting rooms and treatment rooms.

Jochen Verbrugghe, owner of NV Tele-Signal Electronics, commented: “Implementing our all-in-one OSCART IPTV platform onto Philips displays, patients are able to feel more at ease through informative video clips tailored to their specific needs. These clips can be displayed in many languages, allowing all patients to enjoy the IPTV experience, regardless of their nationality."

Philips PDS Videowall Hospital MediaSuite 2


IPTV / Home comforts

Leading cloud-based management and control solutions provider, Tele-Signal Electronics’ OSCART IPTV technologies was selected to control and manage all content provided on each display - as well as monitors located in waiting rooms and reception areas - whether displaying specific messages (in a specific language) on a single or collective basis.

Running on Android, Philips PDS’ Google-certified MediaSuite Pro TVs were selected, in part, due to the their extensive range of hospitality features – helping to keep patients entertained, with access to wide range of channels, popular apps, as well as being able to view content directly from a mobile device via Chromecast.


Healthy environment

Philips PDS’ HeartLine displays are bedside TVs designed specifically for the healthcare industry, providing improved patient comfort, while adhering to strict and sensitively hospital regulations around health, hygiene and, importantly, security.

The TVs, which can be installed in close proximity to patients, are built using JIS Z2801 compliant antimicrobial additive in their housing to create a protective shield that impedes the growth of the most common microorganisms, such as Staphylococcus aureus (Gastroenteritis), Escherichia coli (E Coli) and Klebsiella (Pneumonia).

The HeartLine is also equipped with a toughened hydrophobic flat safety glass front, repelling fingerprints and making it easy to clean. It has no raised buttons, which means no crevices for germs to get into.