Liverpool’s new Clatterbridge Cancer Centre is using advanced connected in-room TVs.
Redefining hospitality in hospitals – newly opened £162m Clatterbridge Cancer Centre in Liverpool brings new levels of free entertainment and communication between staff and patients after installing 141 Philips MediaSuite TVs inside hospital rooms and communal areas.
The 11-storey Clatterbridge Cancer Centre is the city’s first specialist cancer hospital, bringing world-class treatment, pioneering research and dedicated care to the 2.4 million people living in and around the Merseyside and Cheshire region.
In addition to providing world-class treatment and conducting invaluable life-changing research, the NHS is redefining the hospital experience for patients, whether spending a few hours, a few days or even a few weeks or months, to help protect their wellbeing and assist in their recovery.
As part of its commitment, the hospital has installed 141 fully-connected Philips MediaSuite professional Android SoC TVs inside all 110 private rooms, as well as in its communal areas.
Working with Parity Medical – a recognised supplier of critical solutions to the NHS – patients now have the ability to communicate, enjoy entertainment, access personalised information and participate in their own care processes for a fully personalised patient-centric experience.
Running on Parity’s CompanionWave system, Philips MediaSuite TVs – typically found inside high-end hotel rooms – provide patients with 24/7 free access to hundreds of TV and radio stations, a wide range of games and instant access to thousands of popular apps (such as YouTube) from Google Play. Patients can also enjoy content from their own subscription services by casting directly to their TV from their own personal device (mobile, laptop, tablet), while their screens can also be customised to display their own favourite and personal photos.
Personalised care and control
The TVs also provide new ways for patients and hospital staff to communicate and share information personal to them, reducing the pressures and frustrations of having to explicitly wait for hospital staff to do their rounds.
Supporting 12 different languages, the CompanionWave platform from Parity allows patients to view and order their daily meals (including detailed nutritional information), find the names of the staff working that day, see information on their prescribed medication and when to consume (including reminders), access test results and treatment plans, as well as provide feedback on their experience and where improvements can be made.
In addition, PPDS donated a brand new 75” HD display to the hospital – providing an eye-catching and highly informative signage solution at the hospital’s new reception as visitors and patients walk in
The new display provides a wide range of opportunities to communicate the latest information on the new building, including directions and important safety measures – such as the latest rules on wearing a mask – especially important with patients in the hospital being particularly vulnerable.